Bug #156
closedSB52EVK 開不了機
Added by Arthur Chen 2 months ago. Updated 2 months ago.
0%
Description
您好, 我們手上有一片SB52EVK, 開機後就卡在Android Logo, 無法進入OS.
等了10幾分鐘都沒有反應, 重新開機好幾次也一樣狀況, 有接Debug USB, UART baud rate設定921600, 開機Log 請參考附件.
請協助check 大概是什麼問題? 需要重燒image嗎? 若需要, 請提供image和SOP文件link, 謝謝.
Files
1039921.jpg (91 KB) 1039921.jpg | Boot Logo | Arthur Chen, 07/04/2025 09:32 AM | |
1039924.jpg (138 KB) 1039924.jpg | 卡在Android Logo | Arthur Chen, 07/04/2025 09:32 AM | |
1039925.jpg (297 KB) 1039925.jpg | EVK board接線 | Arthur Chen, 07/04/2025 09:32 AM | |
1039997.jpg (403 KB) 1039997.jpg | EVK board接Debug UART | Arthur Chen, 07/04/2025 09:32 AM | |
SB52EVK_boot.log (1.38 MB) SB52EVK_boot.log | Debug UART Log | Arthur Chen, 07/04/2025 09:33 AM | |
SB35-Flash_Tool_Download_Guide-v1.0-20210806.pdf (1.23 MB) SB35-Flash_Tool_Download_Guide-v1.0-20210806.pdf | Lion Wang, 07/04/2025 10:03 AM | ||
0704_001.png (708 KB) 0704_001.png | Lion Wang, 07/04/2025 10:05 AM | ||
Inno onedrive shared folder manul(EN).pdf (418 KB) Inno onedrive shared folder manul(EN).pdf | Lion Wang, 07/04/2025 10:46 AM | ||
download_image_OK.PNG (92.5 KB) download_image_OK.PNG | download image成功畫面 | Arthur Chen, 07/04/2025 12:03 PM | |
20220812.1421.sb35.userdebug.image_Boot_Fail.log (1.34 MB) 20220812.1421.sb35.userdebug.image_Boot_Fail.log | Debug UART log | Arthur Chen, 07/04/2025 12:03 PM | |
1039925.jpg (297 KB) 1039925.jpg | EVK接線照片 | Arthur Chen, 07/04/2025 12:04 PM | |
0704_002.png (38.1 KB) 0704_002.png | Lion Wang, 07/04/2025 01:38 PM |
Updated by Lion Wang 2 months ago
- File SB35-Flash_Tool_Download_Guide-v1.0-20210806.pdf SB35-Flash_Tool_Download_Guide-v1.0-20210806.pdf added
- File 0704_001.png 0704_001.png added
- Status changed from New to In Progress
Updated by Arthur Chen 2 months ago
Hi Lion,
關於第一步, 會收到一封shared folder的mail, 我沒有收到, 請問已寄出了嗎?
"1. To gain access to Innocomm’s shared folder, you’ll receive an email from
Inno.share(no-reply@sharepointonline.com), please save this email and the
included URL link for future access."
Thanks,
Arthur
Updated by Arthur Chen 2 months ago
- File download_image_OK.PNG download_image_OK.PNG added
- File 20220812.1421.sb35.userdebug.image_Boot_Fail.log 20220812.1421.sb35.userdebug.image_Boot_Fail.log added
- File 1039925.jpg 1039925.jpg added
Hi Lion,
Image有順利download到機器裡, 但是開機後, 還是卡在Android Logo, download image成功畫面, Debug UART log, EVK接線照片, 我放附件.
請再幫忙check, 謝謝.
BR,
Arthur
Updated by Arthur Chen 2 months ago
Hi Lion,
後來發現Download tool有”Format All+Download”選項, 改選燒錄後, 可以正常開機了.
可以用WiFi上網, 可以看Youtube 1080p影片, 剛試了一下Ethernet不能通, 請問有EVK的User guide或是Test guide嗎?
請提供讓我們可以測一下基本功能, 謝謝.
Updated by Arthur Chen 2 months ago
Hi Lion,
好的, 我們再試看看.
若有提他問題會再開issue, 目前這條issue我先close, 感謝support.
BR,
Arthur