Bug #156
openSB52EVK 開不了機
0%
Description
您好, 我們手上有一片SB52EVK, 開機後就卡在Android Logo, 無法進入OS.
等了10幾分鐘都沒有反應, 重新開機好幾次也一樣狀況, 有接Debug USB, UART baud rate設定921600, 開機Log 請參考附件.
請協助check 大概是什麼問題? 需要重燒image嗎? 若需要, 請提供image和SOP文件link, 謝謝.
Files
Updated by Lion Wang about 12 hours ago
- File SB35-Flash_Tool_Download_Guide-v1.0-20210806.pdf SB35-Flash_Tool_Download_Guide-v1.0-20210806.pdf added
- File 0704_001.png 0704_001.png added
- Status changed from New to In Progress
Updated by Lion Wang about 11 hours ago
Hi Arthur,
我已透過onedrive的sharepoint將所需的檔案及image上傳,請你再按照附件所提的方式下載測試。
若仍有問題請再通知我。¶
Updated by Arthur Chen about 11 hours ago
Hi Lion,
關於第一步, 會收到一封shared folder的mail, 我沒有收到, 請問已寄出了嗎?
"1. To gain access to Innocomm’s shared folder, you’ll receive an email from
Inno.share(no-reply@sharepointonline.com), please save this email and the
included URL link for future access."
Thanks,
Arthur
Updated by Arthur Chen about 10 hours ago
- File download_image_OK.PNG download_image_OK.PNG added
- File 20220812.1421.sb35.userdebug.image_Boot_Fail.log 20220812.1421.sb35.userdebug.image_Boot_Fail.log added
- File 1039925.jpg 1039925.jpg added
Hi Lion,
Image有順利download到機器裡, 但是開機後, 還是卡在Android Logo, download image成功畫面, Debug UART log, EVK接線照片, 我放附件.
請再幫忙check, 謝謝.
BR,
Arthur
Updated by Arthur Chen about 9 hours ago
Hi Lion,
後來發現Download tool有”Format All+Download”選項, 改選燒錄後, 可以正常開機了.
可以用WiFi上網, 可以看Youtube 1080p影片, 剛試了一下Ethernet不能通, 請問有EVK的User guide或是Test guide嗎?
請提供讓我們可以測一下基本功能, 謝謝.
Updated by Lion Wang about 8 hours ago
- File 0704_002.png 0704_002.png added
Updated by Arthur Chen about 8 hours ago
Hi Lion,
好的, 我們再試看看.
若有提他問題會再開issue, 目前這條issue我先close, 感謝support.
BR,
Arthur